Cancellation policy

Deposits.
When making a booking, we may ask for a deposit or credit card details, to be communicated to you at that stage, to confirm the booking. The deposit must be paid into our bank account or credit card details and authorization must be faxed or e-mailed to us.

Cancellation terms.
Cancellations made within 30 days of date of arrival forfeit the entire deposit.
Cancellations made over 30 days of date of arrival forfeit 50% of the deposit.
Cancellations made over 60 days of date of arrival will receive a 90% refund of all monies paid to date.

In the event of less than 48 hours' notice of cancellation of your booking we would make every effort to re-let the accommodation. However, we reserve the right to charge the full cost of the booking if the room(s) is not subsequently re-let. This applies even if you did not pay a deposit or given credit card details.

In the event of a premature departure the full extent of the stay, as originally booked and confirmed, will be charged.

Refunds of deposits for bookings are at the discretion of Housemartin Guesthouse management and are dependant on the ability to re-let the room(s). We understand that 'things happen', but can not afford to show potential bookings away and then end up with empty rooms.